Personalization in Retail: Part 2 – Store Design
July 22, 2019
Build Emotional Connections in Retail with AI & Big Data
July 22, 2019
Continuous Adaptation

This episode of Retail Decoded explores Continuous Adaptation in retail environments. Bergmeyer Associates and TD Bank experts discuss moving from a store of the future to continuous adaptation, the evolution of the bank’s goals to stay ahead of customer needs, TD’s cycle of continuous adaption/improvement, sustainability and wellness, and lessons learned from their experiences.


Rachel Zsembery, Vice President with Bergmeyer
Brian Perlow, Senior Associate with Bergmeyer
Martha MacInnis, Head of Retail Design & Experience with TD Bank Group