Defining the “Next” Normal – Episode #1: Introduction
April 23, 2020
Defining the “Next” Normal – Episode #3: An introspective look at the restaurant industry during the time of COVID-19
May 18, 2020
Defining the “Next” Normal – Episode #2: An introspective look at the grocery industry during the time of COVID-19
Continuing our discussion on what’s happening and what’s next for our industry, in this episode we discuss defining the next normal within the grocery industry. Groceries have had to adjust very quickly to the current situation while remaining open. In order to ensure that we have everything we need to shelter in place, retailers have had to close completely across the globe, allowing for time to think about how they will address the fears of the public once they reopen, while the grocery has been modifying on the fly, adding six foot distancing lines and plexi shields to make sure that their customers and workers stay safe. Hear what else our panel of experts believe will be in store for the grocery industry.


Moderator: Cynthia Hirsch, President, Collaborative Design Strategies

Tom Henken, Vice President + Director of Design, api(+)
Eric J Kuhn
, IIDA, RDI, Design Practice Leader / Associate, Bergmeyer
Jose Padron, Sr. Manager, Global Retail Design, The Hershey Company
Susan Lazaro, CCNA Commercial Merchandising, Coca-Cola
Jerry Fox, President, Bish Creative Displays
Rob McEvoy, Director of Marketing: Client Solutions, Shopper Marketing, Retail Insights. The Central Group
Paul Henson, Strategic Advisor, CPG Advisors/Coolio North America
Glenn E. Rabbach,| Senior Vice President /Creative Director, Duggal Visual Solutions
Steven M. Berman, Attorney, of Shumaker, Loop & Kendrick ident, Collaborative Design Strategies