Digital brands migrating into physical spaces must focus on the customer experience
He is a luxury goods and retail executive with more than 20 years of global leadership experience.
Ex-Nordstrom executive to lead company's digital transformation
Privately held sandwich chain has been owned by founding families for more than five decades.
While special dividend OK’d, numerous hurdles remain
Lien holders chip in $150 million to aid restructuring
Many still not making the connection between employee shortages and employee experiences
While retailers say shoplifting is at a crisis point, the numbers aren't as certain
Figures reflect a slide into recession, economist says
Despite big potential payoff, few actively build a change-oriented culture
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