What European Shoppers Want – Retail Experience Trends from 5 Regions
July 22, 2019
Defining the “Next” Normal – Episode #2: An introspective look at the grocery industry during the time of COVID-19
May 5, 2020
Defining the “Next” Normal, Episode #1
The first episode will introduce the series and discuss challenges going on in the retail industry from the various perspectives (brands, retailers, designers, suppliers). The subsequent episodes will address a specific industry topic identified in the first episode.
Additional topics discussed in episode #1 include:
• What retailers are doing to help the medical community during this time
• What businesses should be thinking about now and for the future
• Expected changes for the retail industry and in consumer behavior

Moderator: Cynthia Hirsch, President, Collaborative Design Strategies
Sarah Jo Sautter, Director of Marketing, JGA
Melissa A Gonzalez, Founder & CEO, The Lionesque Group
Josh Dunning, Director, Store Planning & Design at Brooks Brothers
Neal Claassen, Business Strategist, Sevenpoint Interiors, a division of Visual Elements
Mark Badhwar, RDI, Vice President, Retail Services, Kingsmen Projects Pte Ltd
Paul Pinkus, Sharing Wisdom, Inc