Most retailers said they already use AI to understand customer preferences
More than half of Millennials and nearly half of Gen Z are using GenerativeAI tools
Customer service and supply chain management also on the list for AI investment
Ways for store operators (and others) to make the most of this game-changing technology
BOPIS, AI and returns loom large as shopping season winds down
I was recently in Amsterdam, and as I always do when I’m there, I stopped in to check out the Adyen pop-up in the company’s headquarters...
New AI-driven tools can help bridge that gap, study says
AI-driven technologies can reverse that trend
AI and personalization expected to drive sector’s expansion
Artificial intelligence, cloud technology play growing role