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Generative Artificial Intelligence (GenAI) could impact the in-store experience
More than half of Millennials and nearly half of Gen Z are using GenerativeAI tools
Shop! South Africa launched its first awards ceremony celebrating creativity, innovation and best practice. The Shop! South Africa Awards recognizes the multi-faceted path to purchasing and...
December was the strongest month of 2023 for furniture sales
Spending on significant others anticipated to increase this Valentine's Day, including purchases of jewelry and clothing
Q3 2023 saw inventories shrink while sales grew
Additionally, retailers are decreasing in-store staff fulfillment services
Millennials, boomers and Gen X more likely to use a traditional checkout aisle or counter
Customer service and supply chain management also on the list for AI investment