But physical stores still a central strength
Cloud computing, AI to drive high-tech spending: Study
AI-enabled “soft-handed” robot for packing groceries being developed by MIT
Bain: Retailers must keep up as shoppers embrace artificial intelligence
Most retailers said they already use AI to understand customer preferences
The new study found a big disconnect between how retail CEOs and management teams think of Artificial Intelligence
Generative Artificial Intelligence (GenAI) could impact the in-store experience
More than half of Millennials and nearly half of Gen Z are using GenerativeAI tools
Customer service and supply chain management also on the list for AI investment
Ways for store operators (and others) to make the most of this game-changing technology
