Most retailers said they already use AI to understand customer preferences
The new study found a big disconnect between how retail CEOs and management teams think of Artificial Intelligence
Generative Artificial Intelligence (GenAI) could impact the in-store experience
More than half of Millennials and nearly half of Gen Z are using GenerativeAI tools
Customer service and supply chain management also on the list for AI investment
Ways for store operators (and others) to make the most of this game-changing technology
BOPIS, AI and returns loom large as shopping season winds down
New AI-driven tools can help bridge that gap, study says
AI-driven technologies can reverse that trend
Winning a greater share of wallet begins with mastering pricing, study finds