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McDonald’s, Starbucks and Chick-fil-A Top AI Visibility Rankings

Those 3 chains had most AI-generated citations; finding signals trouble for fast-casual sector, study says.

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Fast-food giant McDonald’s topped the latest rankings of AI visibility for restaurant chains. Photo: Marvin Samuel Tolentino Pineda/iStock by Getty Images

Which restaurant are winning the war for AI citations — that is, getting the most artificial intelligence-generated answers across ChatGPT, Claude, Perplexity and Google AI Overviews? According to a new report by AI communications firm 5WPR, the top three brands in that measure are McDonald’s, Starbucks, Chick-fil-A.

“Restaurant marketing has been a local-search-and-loyalty-app business for 15 years,” said Ronn Torossian, Founder & Chairman of 5W. “AI citation is the third pillar — and almost nobody is measuring it yet. The chains that build it first will rewrite the unit economics of the category. The ones that wait will pay tuition to the ones that didn’t.”

5WPR Research analyzed how the four major AI platforms cite the top 25 chains across more than 90 consumer-intent queries spanning 12 sub-categories — best fast food, best burger, best chicken, best coffee, best pizza, best Mexican, best fast-casual, best Mediterranean, best sandwich, best healthy, best value and best emerging chain.

5WPR says rankings could well mean the popularity of fast-casual chains is fading, with AI citation acting as a leading indicator. Examples: Chipotle’s same-store sales went negative in late 2025; Sweetgreen posted an 11.5% same-store sales decline in its most recent Q4; and Panera fell 3% in 2025 on top of a 5% decline in 2024.

Meanwhile chicken, coffee and Mediterranean concepts saw growth, with about 45% of all new U.S. restaurant openings in 2025 coming from just five brands: Wingstop, Cinnabon, Chipotle, 7 Brew and Jersey Mike’s.

The report identifies what it calls six “structural truths” about restaurant AI visibility — including that category-defining brands hold near-unbreakable citation moats, that specialization now beats scale at the citation-density tier and that AI citation patterns move 12 to 18 months ahead of business performance. The previously mentioned fall in the fast-casual sector first became visible in AI citation statistics in early 2024, followed by same-store sales declines in 2025, 5WPR notes.

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Click here for access to the complete 5WPR study.

The Shop! Association is a global trade association dedicated to advancing the retail environment and experience industry. Its purpose is to empower members to innovate at retail by connecting them with education, insights, and events that support collaboration and forward-thinking solutions. From ideation through implementation, Shop! engages its diverse membership to co-create innovations that help shape the future of retail worldwide. Central to its mission is fostering an inclusive culture that embraces diverse voices and upholds high standards of ethics and transparency. Since 1956, Shop! has empowered its members to innovate at retail through education, insights and events. Learn more by visiting shopassociation.org. Interested in joining the Shop! Association? Reach out to Dina Meindl, Membership Services, for more information today! dina@shopassociation.org.

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