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U.S. Retailers Experiencing Major Surge in AI Traffic, Study Finds

But many brands’ web pages are not readable by AI systems, Adobe concludes.

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AI is quickly becoming the main conduit between consumers and their favorite brands, a new study by Adobe Analytics concludes. Shoppers are engaging with AI-powered large language models (LLMs) to find specific products or locate the best deals, while receiving links to relevant retail websites.

The scale of such interactions has been growing at an astounding pace, Adobe found. In the first three months of 2026, traffic from artificial intelligence sources to U.S. retail sites grew 393% year over year (YoY). In March 2026, it was up 269% YoY. This continues the momentum that was observed during the most recent holiday season where AI traffic was up 693% YoY.

The rise in AI conversion is reinforced by Adobe’s data on engagement and bounce rates. Data from March 2026 showed that once an individual lands on a U.S. retail site (from an AI source), the engagement rate is 12% higher compared to non-AI traffic. These shoppers are essentially spending more time on the website (48% longer per Adobe’s data) and browsing more pages (13% more pages per visit).

However, not all retailers are experiencing such upticks. New Adobe data shows that major portions of U.S. retail websites are not entirely readable by machines, which limits their visibility across AI search results. As the internet continues to be re-intermediated by AI, there is increased urgency for retailers to revamp their digital properties and ensure their products remain top of mind with shoppers.

Adobe’s insights are based on direct transactions online, covering over 1 trillion visits to U.S. retail sites, along with a companion survey of more than 5000 U.S. respondents on how consumers are leveraging AI in their online shopping journeys.

Click here for more from the Adobe survey.

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The Shop! Association is a global trade association dedicated to advancing the retail environment and experience industry. Its purpose is to empower members to innovate at retail by connecting them with education, insights, and events that support collaboration and forward-thinking solutions. From ideation through implementation, Shop! engages its diverse membership to co-create innovations that help shape the future of retail worldwide. Central to its mission is fostering an inclusive culture that embraces diverse voices and upholds high standards of ethics and transparency. Since 1956, Shop! has empowered its members to innovate at retail through education, insights and events. Learn more by visiting shopassociation.org. Interested in joining the Shop! Association? Reach out to Dina Meindl, Membership Services, for more information today! [email protected].

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